포지션	[점착제품 제조회사] IT GTS Specialist
회 사	외국계기업	직 급	사원 ~ 대리
외국어	영어 수준 : 상	연령/성별	무관
진행절차	서류전형 -> 1차면접 ->2차면접	마감일	채용시

○업무 : • Responsible for maintaining the *** site IT infrastructure.. • Lead projects which improve infrastructure services while maximizing return on investment. • Troubleshoot hardware, software, network and mobile data computer and server problems. • Be a technical advisor to management and end users, ensuring the IT equipment or tools provided to the users are in good working condition. • Perform routine system maintenance. • Maintain accurate IT equipment, software and license inventory in Asset Management Tool. • Install, upgrade and replace selected software and hardware products according to *** standards. • Repair hardware (PCs, Servers, Network Infrastructure, Telephony) as necessary • Work closely with service vendors, other *** IT teams, and personnel to ensure continuity of service. • Assist in implementing best practices, *** IT standards and policies that will utilize IT resources more effectively. • As needed, provide after-hours support for systems including, but not limited to, issue resolution, customer/core installations, and server monitoring. • Ensure support is provided to end users in a professional, courteous, and timely manner. • Maintain incident management, problem management, change management, and asset management records in the Ad.a or ServiceNow system. • Facilitate delivery of ITIL-related processes (e.g., configuration, change, incident, and problem management) • Adhere to ***’s values and ethics guidelines • Understand ***’s history, culture, products, footprint and strategy. • Deliver training on ***’s software and computer systems. This can include group presentations, one-on-one training, and onboarding. • Perform other duties as assigned. ​ ○직위 / 처우 : 사원~대리급 / 협의 ○자격요건 : • 2-5 years of IT support skills in an enterprise environment. • 2-5 years performing routine software installations and program updates. • 2-5 years performing routine troubleshooting and problem resolution on computer, server, network and telecommunication systems. • Advanced knowledge of current PC/Server hardware, software, and operating systems • Experience supporting Google infrastructure, Chrome, Gmail and Google applications • Experience supporting Windows based PC, Active Directory and Microsoft Office. • Experience supporting production floor hardware and software include multi-functional printers, barcode or devices and printers, WiFi access points, etc • Experience working effectively with others and providing superior customer service. • Applies keen problem-solving skills to implementing cost-effective solutions • Good Korean written and verbal communication skills with minimum basic English communication • Skilled at solving challenges, data compilation, analyzing reports and providing innovative ideas. • Takes initiative to complete critical tasks, teamwork and fast learner • Experience in a manufacturing environment is highly valued. • ITIL foundation training is an asset. • Project Management skills are a plus • Ability to travel occasionally to support other sites when needed. ​ ○근무지 : 충북 충주 ​○채용절차 : 서류전형 > 1차면접 -> 2차면접

성 명	관리자	이메일	sjlee@careerlimes.com
전 화		휴대폰	010-****-****